Bangalore,India
www.hul.co.in

Industry
Consumer Goods
Products and Services
Beverages, food and home, personal care goods
Revenue
US$ 2902.6 million
Employees
41,000
Implementation Partner
Enteg
Key Challenges
To manage change request management to streamline and Quality of changes To manage change request management to streamline and Quality of changes.
Solutions and Services
SAP Netweaver
Existing Environment
Manual change transport system functionalit.
Implementation Highlights
Use of solution manager for implementation of support desk And software change management.
Key Benefits
Ensured compliance with controlled and accountable change
Testing: improved documentation and tracking of changes

Implementation Highlights:

The implementation was completed within 3 months and below budget. On site support was extended to help overcome any issues.

Benefits:

With all the areas of its software change management process automated,HUL gained a tangible benefit in ensuring that compliance with controlled and accountable change testing was enforced. Additional benefits included improved documentation and tracking of changes in software landscape as well as reduction in cost due to reduced dependence on specialist skills.

 

Testimonial

 
 

Says Mr.Arun Kumar, IT Group Manager, “Considering the benefits we are getting through implementation of the enhanced change and transport system functionality of SAP Solution Manger, the cost is minimal. We completed the implementation at the end of August 2007 and it will have paid for itself by the beginning of 2008.”