Enteg is a leading SAP Services and SAP Partner providing niche software services and solutions.

The Dealer Portal is central repository for a company to interact with its Dealers. The portal can be accessed through the SAP Enterprise Portal (EP)

It provide Dealers with:

• Latest product information including products, prices, brochures etc.
• Product availability information including stock availability and lead times
• An online, real-time order-entry and order-tracking tool
• An online, real-time reporting system for orders, deliveries, invoices and account balances
  
  It provides a company with:
• An easy interface to disseminate product information to dealers
• A real-time order-entry system without the need to use its own employees to enter orders

A real-time system to post invoices, credit history and account balance of customers (dealers)
Dealer Portal Functions
The Dealer Portal comprises the following components:

• Product Information
  •  Product Catalog
  •  Product Pricing
  •  Product Lead times

Transactions

• Order Entry
• Invoice

Reporting

• Order Status Tracking
• Delivery Status Tracking
• Invoice Reporting
• Dealer Credit Limits
• Dealer Account Statement

Collaboration

• Grievance redressal
• Discount Request
• Feedback
  Benefits Using the Dealer Portal
• Order entry time reduced and error free
• Lower cost due to self-service process of order entry
• More agile supply chain as there is no time lag between order creation by dealer and visibility within supply chain
• Ease of Tracking and Managing without need for internal personnel to communicate with Dealers
• More effective Dealer Communication
• Wider Spectrum of Customer targeted without having to communicate individually
• Promotional Activities at lower costs

Dealer Portal References

• Customers : Hero Honda Motors Ltd
• Business Need : Enabling the two way communication with Dealers
• New development for Dealer to enter the Pre Delivery Inspection details to eliminate manual intervention with excel file
• Solution : Dealer Portal
• Technical details : ECC 6.0,  Netweaver 7.0

Benefits realized due to dealer portal implementation

• A role-based access to the enterprise portal
• A web-based access to the enterprise portal
• A single logging identity or a single sign on
• An access to a single repository from central locations