SAP Offshore Support

Enteg’s SAP offshore support provides a full range of technology-driven services, including business-process outsourcing; application development, management and hosting and technology infrastructure development and outsourcing.
Enteg’s proven methodology enables its clients to benefit from a variety of new development options, a deeper pool of skilled resources and greater cost flexibility.”

Enteg as a SAP partner offers creative system solutions according to the customer needs, and also provides guidance in terms of business process support and re-engineering. Enteg ‘s off shore SAP development center bridges business gaps by delivering development specific to customers in a timely manner.

Enteg's Offshore Development centre is equipped with state of art technologies and facilities ensuring highest levels of security and reliability for its customers. The development centre accommodates developers with high speed connectivity. The centre consists of a team of trained application specialists and programmers operating at Enteg’s Corporate office in India. A team of consultants may also operate onsite out of the client’s office on a need basis. The offshore team links up to the client's offices and machines via dedicated links, thereby working in the same environment as the client’s team.

Enteg’s Offshore services include

» ABAP
» Development (both offshore and on-site)
» Enhancements, interfaces, conversions, reports, & forms
» Bug fixing and performance tuning
» Post production support
» Basis
» Administration
» Security support
» Functional consulting (both offshore and on-site)
» Functional module support for workarounds, troubleshooting and minor customizing
» Functional modules Level 1 and Level 2 support after production go-live
» User manuals / documentation support

Enteg’s SAP offshore development cycle:

The Development roadmap consists of the following activities:

• Functional Specification
• Functional Specification Walk through to clarify and correct the gaps
• Technical Specification (TS) and Test Case (TC) document preparation
• TS and TC Walk through to clarify and correct the gaps
• Development Test Result Document
• Development Quality Audit
• User Acceptance Testing and Sign-off

Certified Offshore Outsourcing Quality
Enteg’s Offshore Development Center is certified for its excellent quality in custom development. The certification signifies extraordinary well established processes in order to deliver best quality products and services to the customers. Enteg confirms to strict guidelines of ISO 27001:2005,9001:2000 and ISO 20000

QA/ QC
Enteg’s QA/ QC department monitors processes and product quality. All deliverables are checked by the quality department before a roll out to the customer. Extensive testing is performed on the products per the highest standards in the market.

Flexibility
Enteg has a developed set of templates and guidelines, which cover the process steps of the development in an optimum way. However there is a flexibility to adapt them to the guidelines and processes of its customers. This allows Enteg to deliver the expected quality in a comfortable way to the customers.

Enteg offers a fully risk free offshore outsourcing facility to its customers. The major risk factors in an outsourcing project are well aware of and there is a preparedness to avoid those, right from the start of a project. By doing so, Enteg guarantees customer satisfaction with its results.

Enteg’s Clientele

Pentland:

SAP BW Implementation
Analytics & Reports for AFS Industry.

ECCO:
SAP BW IP Implementation – Integrated planning,
Analytics & Reports for Footwear Industry

Bamburi Cements:
SAP ECC6 Upgrade – SAP ECC-6.0 functional and
technical upgrade project.

Advantages of Enteg’s offshore facilities

• Fast and easy access to resources
• Coordination through local on site project managers
• Expertise in a wide range of technologies
• Fully transparent project execution with live project insight through a live Project Management System
• Highly qualified and motivated employees with experience in outsourcing projects
• Guaranteed cost savings
• Controlled and Certified Outsourcing Processes
• Contractual commitments for safety of data and intellectual property
• Excellent infrastructure in offshore development centre
• Close collaboration between the project teams by using the latest communication technologies like VoIP, Instant Messaging and Video Conferences
• Fast and safe data lines to offshore centre
• Free and non binding consultancy for project start