The Dealer Portal is central repository for a company to interact with its Dealers. The portal can be accessed through the SAP Enterprise Portal (EP). This portal provides dealers with:
- Latest product information including products, prices, brochures etc.
- Product availability information including stock availability and lead times
- An online, real-time order-entry and order-tracking tool
- An online, real-time reporting system for orders, deliveries, invoices and account balances
And it provides an organization with,
- An easy interface to disseminate product information to dealers
- A real-time order-entry system without the need to use its own employees to enter orders
- A real-time system to post invoices, credit history and account balance of customers (dealers)
The Dealer Portal comprises the following components:
- Product Information
- Product Catalog
- Product Pricing
- Product Lead times
Transactions
- Order Entry
- Invoice
Reporting
- Order Status Tracking
- Delivery Status Tracking
- Invoice Reporting
- Dealer Credit Limits
- Dealer Account Statement
Collaboration
- Grievance redressal
- Discount Request
- Feedback
Benefits
- Order entry time reduced and error free
- Lower cost due to self-service process of order entry
- More agile supply chain as there is no time lag between order creation by dealer and visibility within supply chain
- Ease of Tracking and Managing without need for internal personnel to communicate with Dealers
- More effective Dealer Communication
- Wider Spectrum of Customer targeted without having to communicate individually
- Promotional Activities at lower costs
To View the demo of the dealer portal click here